Senior HR Technology Solution Consultant

Overview

As a Senior Solution Consultant you will be part of a team of professionals responsible for the implementation of global workforce management software solutions. Consultants participate in the full lifecycle of a client’s implementation, ensuring sound design, development, testing and migration practices throughout the process.

Responsibilities

·         Contribute to successful implementations and customer satisfaction as a key member of project implementation teams.
·         Work directly with customer’s project team to understand their business needs and translate those business needs into specifications which provide a clear picture of how the solution will solve their needs
·         Participate in the gathering of detailed client system requirements. This will include engaging and interviewing client subject matter experts (and others), workshop leadership, reviewing client-provided materials and documentation, and offering existing personal knowledge as part of the solutions.
·         Analyze gathered requirements and research potential solutions.
·         Design, develop, and document processes and procedures.
·         Interpret policies and employee contracts in preparation for application configuration. Configure applications for use under those interpretations.
·         Develop criteria, scripts, scenarios, and data cases for testing systems and applications.
·         Participate in the full lifecycle of a client engagement including Best Practice Assessment, Business Process Analysis, Design, Build, Test, Training and Deployment.
·         Develop an understanding of the capabilities and limitations of workforce management applications so as to properly and creatively use features and modules to meet client needs.
·         Maintain familiarity with current workforce management vendor offerings
·         Collaborate with Technical Application Consultants to write design specifications.
·         Research, document, configure and test functional elements
·         Understanding of employee scheduling principles within a variety of industries (health care, retail, manufacturing, transportation)

Required Skills and Qualifications

•              Bachelor degree in HR, IT, or equivalent, MBA preferred but not required.

•              5+ years in Human Resources Information Technology roles demonstrating increasing levels of responsibility

•              Experience with Tier 1 HR providers (Workday, Oracle, SAP).

·         Experience with Tier 1 Time and Labor Management Solutions (Workday, Kronos, ADP)
·         Minimum of 5 years’ experience in Business Analysis, IT consulting, Software Integration.
·         Minimum of 2 years’ experience supporting solutions in a global setting specifically in US and European markets.
·         Understanding of and experience with application architectures (client/server, web, database).
·         Experience writing database queries in SQL and/or performing pivot table analysis.
·         Must be comfortable in a lead role, working independently, and with limited supervision.
·         Superior client management, communication, presentation and time management skills.
·         Proven ability to write clear and concise requirements and design specifications.
·         Ability to explain technical solutions to non-technical parties.
·         Proven experience with large scale enterprise software implementations.
·         Proven ability to analyze and solve problems.

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