ServiceNow Administrator/Developer

Role : Servicenow Admin/developer 
Location : Demoines, IA 


The ServiceNow Administrator/Developer will support ServiceNow development operations, in collaboration with the ServiceNow project team and other departmental personnel, and in accordance with client's policies, goals, and objectives. This person will participate in the development and integration of ServiceNow to align with the organization's IT service management process strategy.

Duties:
• Provide analysis of problems while working toward solutions to technical issues
• Deploy new releases and enhancements into the ServiceNow environment
• Maintain and support ServiceNow operational functions
• Jointly perform system and integration testing
• Responsible for creation and documentation of user test cases.
• Maintain an understanding of ServiceNow modules and a good knowledge of ServiceNow Software licensing functionality.

The ServiceNow Administrator/Developer provides ServiceNow configuration and customization assistance, including but not limited to screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations.

Technical Skills/Requirements
• ServiceNow Administration
• Web Technology Development (XML, HTML, JavaScript, AJAX, CSS, HTTP, etc)
• Working knowledge of relational databases
• Testing (Unit, Integrated)
• Content Management System Development Experience
• Knowledge of directories, such as Active Directory using methods such as LDAPs
• Web applications, networks, protocols, and email (SMTP, POP3)
• Basic understanding of ITIL v3 methodologies
• Understanding of enterprise IT architecture
• Single Sign-On using Digested Token, SAML 1.1, and SAML 2.0
• Knowledge of ADAM or AD-LDS servers

NOTE: This position requires 3-5 years of experience as a ServiceNow Administrator.  Developer experience is a plus.  This is an onsite positions only.  No remote options available for this role.  

Must have experience with the ServiceNow platform versions Kingston, London or Madrid | Required | 3 | Years

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