Business Analyst- Project lead

  • $65.00 - $80.00/hour

    SCDHHS is seeking an expert Solution Delivery Analyst to work directly with the ITO leadership team to ensure the successful completion and ongoing maturation of complex solution architectures in accordance with the Deputy CIO’s vision for the integration of all agency systems of record into a coherent system of systems.


    The Solution Delivery Analyst will serve as a liaison between Deputy CIO, the Information Technology Operations (ITO) team, and business stakeholders throughout the agency to facilitate clear articulation and delivery of solutions to support business process needs.

    The Solution Delivery Analyst will work with various internal teams including Agency Leadership, Project Directors/Project Managers, Technical Directors/Developers, Business and Technology Stakeholders/Subject Matter Experts (SMEs) and other Agency staff to gather and generate artifacts needed to support additions or changes.

    We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

    Essential Responsibilities

    1. Work alongside appropriate staff, teams, stakeholders and other points of contact (POCs) as required, to 
    understand the goals and objectives of complex information systems
    2. Participate in design level discussions to provide recommendations on document and artifact deliverables 
    based upon administrative, technical and management aspects of the agency IT transformation initiative, 
    including realization of the Medicaid Enterprise System (MES) and constituent components
    3. Work with technical staff and business stakeholders to create deliverables and artifacts that are intended 
    for audiences of varying levels of technical knowledge
    4. Serve as a SME and/or Point of Contact for developing and managing processes related to a robust System 
    Development Lifecycle (SDLC)

    Program Experience:
    Current experience with South Carolina Medicaid, Social Services, or similar public benefit programs is strongly desired and will be given the highest weight. Experience must include well documented success in the performance of processes and procedures supportive of a secure, compliant enterprise architecture. 

    Experience with development and management of Risk Management Framework tasks and artifacts, as related to the SDLC is ideal.

    Experience with multi-tenant environments, cloud services and vendor interface management would be considered desirable for this position.

    Technical Knowledge:
    Experience with documentation and artifacts related to any or all the following technologies would be considered a desirable for this position:

    • Medicaid Management Information Systems (or other Health Information Technologies)
    • Network Design and System Architecture
    • IBM System 390/zSeries
    • Linux, and Windows servers
    • Virtualization technologies, (Server, Storage, Network)
    • Cloud knowledgeable

    General Duties and Responsibilities:
    1. Assist (and often lead) in the design, development, implementation and/or ongoing maturation of SCDHHS 
    systems, processes, and/ or artifacts
    2. Participate in assessment of internal agency systems as well as business partner/service provider 
    information systems
    3. Utilize Microsoft Office software suite, eGRC system, Bizagi, Atlassian and other products to document and 
    report on information gathered OIM efforts
    4. Collaborate with agency leadership, business partners and other parties/stakeholders to provide 
    recommendations on business and technical architecture as well as participate in the development of ITO 
    processes such as Incident Management, Problem Management, Service Level Management, Change 
    Management, Service Asset and Configuration Management, Service Catalog Management, and Service 
    Continuity Management.


    1. 5+ years coordinating complex business and technical architecture projects
    2. Ability to develop process flow diagrams, flowcharts, swimlane diagrams, and other graphical aids to 
    document current and proposed workflows and processes
    3. 5+ years of experience in the authoring and management of technical documents and artifacts
    4. Experience with project management of large enterprise level projects with proven implementation success


    1. Prior experience in working with MS SharePoint, Project Web App, Jira, Confluence and eGRC systems. 
    2. Prior Health Information Technology and/or Program experience.

    1. College Degree required. Preference will be given to, in no particular order:
    a. BS degree in Business, Computer Science or similar discipline.
    b. BA or BS degree in Public Administration, Public Health or Public Policy


    1. Project Management Professional (PMP)

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