Description: The Patient Escort is responsible for transporting veteran patients, their family members and disabled visitors to outpatient clinic appointments.
The patient escort shall provide service in a safe, efficient, and courteous manner to outpatient services throughout the medical facility.
Transports patients via stretcher or wheelchair as directed. Assist patients with getting in and out of vehicles as well as assist with removal of wheelchairs, walkers and personal medical equipment from vehicles.
Provides friendly and courteous customer service to all customers.
Actively participates, communicates and engages with valet staff and shuttle drivers to deliver the highest level of service.
Assists in maintaining adequate availability of equipment and supplies. Notifies lead if wheelchair/Staxi inventory is low.
Performs other job-related duties as required.
- Communication Proficiency.
- Customer/Client Focus.
- Ethical Conduct.