Customer Service Rep

Do you have amazing customer service and client relation skills? Fun and fast growing media company looking for another awesome individual to join our customer support team. We believe our client’s message to their audience matters and strive to help them communicate in a fun and effective manner. Our exciting and rewarding culture promotes open creativity to produce the best client experience. If you love helping clients, training, and being the person that just solves the problem; this is the position for you. The position is full time. Preferred hours are M-F, 8-5. Pay is $12-18 DOE. Benefits include paid holidays and vacation days. Health, Dental, and Vision are available after 60 days. *RevelTV is a tobacco free employer and all new hires are required to submit to a drug and background check.*

 Position Responsibilities: 

Our clients are the most important part of our business, and you will be the point of contact for our clients. If they have any questions or issues, you are the person that sees it through. Light troubleshooting of digital signage/media devices is required. Training clients on how to use our software, as well as assisting in best practices for content management. You’ll be making sure that our clients get the training and assistance they need. Coordinate with internal teams to help achieve customer success with our products and services. 

 Job Requirements: 

Desire to be the expert and go-to person for our clients. Very strong interpersonal skills. Ability to learn new/proprietary software quickly and efficiently. Must love communicating with both clients and internal teams. Must thrive in a high pace environment and be a self-starter with a willingness and desire to learn. If you are the type of person that “just figures it out” and have a fun, positive attitude along with being a team player, this is the place for you! 

Bonus Skills: Graphic design knowledge, technical knowledge, AV/Digital Signage knowledge. Please apply only if this describes you and you comfortable with the pay range. 

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