Production Manager

SERVPRO® of Raleigh / Zebulon Production Manager

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities
  • Oversee Franchise processes relating to customers and take care of customer needs
  • Manage relationships with centers of influence (COIs)
  • Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
  • Manage job file documentation, job profitability, and efficiencies
  • Train, manage, and recruit production personnel
  • Create and/or review job scopes and ensure accuracy and clarity
  • Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

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