Position Summary - Temp. Maternity Leave position
Our Values
WHAT WE VALUE… PEOPLEP - PARTICIPATIONE - EXCELLENCEO - OPENNESSP - PERFORMANCEL - LONGEVITYE - EFFICIENT USE OF RESOURCES
Position Profile
Title: | RMI - Quality Improvement / Staff Development Coordinator
Reporting To
Reporting To:
Executive Director
Position Overview
Comments Takes the lead in the internal Quality Improvement program and is very familiar with all Residents First Initiatives. Co-chairs the Quality Team Meetings and coordinates the Quality and Risk Management Program and Resident Quality Inspection process (RQI) by fostering a culture of continuous quality improvement with a focus and emphasis on safety.
Qualifications
Comments• Comprehensive knowledge of health care practices, trends, and issues in long term care and impacts on other health care sectors/community at large• Proven management experience in LTC• Excellent written and oral communication skills• Excellent knowledge of Quality/Risk Management philosophies and programs• Master trained in Abaqis/ Resident Quality Inspection process• Good understanding about the RAI-MDS 2.0 process and CIHI’s indicators• Working knowledge of relevant computer applications and applicable legislation• Positive working attitude• Strong interpersonal and team building skills
Core CompetenciesCore Competencies are observable abilities, skills, knowledge and traits that define the key behaviours that an employee needs in order to be successful in their role. They are aligned with our values of
PEOPLE.Below is the list of Core Competencies and definitions.To view the Leadership Competency Guide, click on the following link
Leadership Competency Guide
Teamwork & CollaborationTo engage constructively with others as part of a team, working together as opposed to working separately, in isolation or competitively. Teamwork and Collaboration involves promoting a positive work environment, resolving conflicts and creating alignment within and across internal and/or external groups and partners.
Expresses Positive Expectations of Others• Acknowledges the unique expertise and contributions of each team member.• Expresses positive attitude and expectations of others’ abilities, expected contributions and potential.• Speaks of others’ abilities, potential and contributions in positive terms, either directly to the individual(s) or to a third party.• Makes requests of others that are reasonable given the timelines and resources.• Actively seeks to learn from others.• Keeps team members up-to-date with the latest issues.• Shares information and resources on a timely basis.
Developing OthersThe genuine intent to foster the long-term learning and development of others through coaching, managing performance and mentoring. Provide support in helping others achieve higher level goals and develop new skills and competencies. Driven by a genuine desire to develop and empower others, rather than simply by a need to transfer skills to complete tasks.
Helps Others Learn• Participates as a mentor in the on-the-job training of others.• Shares reasons or rationale for the way work is done.• Encourages others who are developing their skills and knowledge, promotes learning opportunities.• Identifies or suggests activities that could help others develop new technical skills.• Gives specific and constructive feedback, in private, to help others develop their skills and performance.
Essential Duties -
Quality Improvement Coordinator
-Provide education on areas identified through the Quality Improvement Program as requiring further education.
-Required to understand the nature and meaning of quality indicators -Required to participate in the improvement of the indicators and achieve satisfactory results.
• Responsible for coordinating the Quality Program and the Resident Quality Inspection (RQI) process. Quality Team Leader.• In collaboration with the Leadership Team, develops and submits the Annual HQO Quality Improvement plan and Progress report for the Home• Leads the internal Quality Team Meetings• Trains new staff on the RQI process and the Abaqis interview questions and surveys.• Utilizes the Health Quality Ontario website for resources to advance quality improvement activities.• Ensures that all quality management and risk management related activities are reviewed, discussed and follow up actions identified as necessary• Monitors indicators on the public website of HQO and Your Health System• Communicates data analysis, trends, and Quality Improvement activities to Residents' and Family Council.• Works together with the Accreditation Coordinator to ensure all quality and safety standards for CARF accreditation are being addressed.• Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.• Required to participate in the improvement of the indicators and achieve satisfactory results• Other duties as assigned and or indicated in Job Task Inventory
Essential Duties - Staff Development Coordinator
Comments: Coordinates the staff development program in the Home. Responsible for conducting mandatory in-services as set out by the Ministry of Health and Long Term care Homes Acts and regulation 79/10
Responsible to conduct general orientation for all new employees, contracted employees and students in the home. Responsible for monitoring students on Clinical placement with the Home. Acts as an educational resource to managers and committees and assists them in identifying and responding to the learning needs of the staff.
-Develops and conducts mandatory in-services as set out in Long Term Care Homes Act and regulation.-Utilizes external resources for in-service sessions when appropriate-Coordinates in-service sessions on all shifts.-Links with Colleges and Universities to arrange student placement in-house.-Prepares all employee preceptors for student clinical placements.-Follows clinical students and preceptors and acts as a resource and advisor.-Maintains individual employee educational records in the e-learning system and provides feedback at performance reviews.Makes recommendations to Department Heads/Administrator on allocation of resources related to staff development.-Manages the e-learning platform for the home
Responsible for scheduling all general orientation days for all new employees, contract employees, students, volunteers, private caregivers and agency staff.
-Guides all new nursing personnel through their entire nursing orientation.
-Conducts educational assessments and evaluations
-Conducts an annual education needs assessment
-Conducts annual evaluation of staff development program