Collaborate with developers, integrators, and business partners for system enhancements and upgrades of MS-Dynamics 365 platform
Diagnoses and resolves technical problems, prevents problem escalation and provides solution tracking on MS Dynamics 365 platform
Update/define and implement security and user access management policies/governance
Lead MS Dynamics 365 platform performance optimization, environment and disaster Recovery management
Participate in defining and implementing the overall standards for MS-Dynamics 365 solution
Research, recommend, deploy, and maintain additional MS-Dynamics 365 third-party add-ons, software or services
Qualifications
Bachelor’s degree in Computer Science, Computer Engineering or relevant field.
Technical background (software development/engineering, systems administration, testing/QA, technical management) and solid foundational knowledge of modern system design principles
5+ years of IT experience
3+ years of Microsoft Dynamics 365 platforms management experience
Experience with configuring Microsoft Dynamics CRM including security, organizations and business units entities, forms, workflows, reports, customizations, and integrations
Knowledge of relational database concepts and design, with experience in SQL Server and SSRS
Self-starter with results oriented, proactive management approach
Excellent organizational and analytical abilities.
Outstanding problem solver.
Ability to work effectively with remote teams from different countries, as well as the