We are looking for a talented engineer to join our Forward Deployed Engineering team. This team is laser-focused on helping best-in-class software companies use Replicated's platform to package and distribute their SaaS stack to on premise customers. We're a small, growing startup so roles on this team tend to be a mix of engineering, solutions architecture, product management, and something kind of resembling sales.
You will be primarily responsible for ensuring customers understand our offerings and ultimately have a successful deployment of Replicated. As their primary guide for the initial implementation of our platform in shipping their product, you will become the trusted technical advisor to customers through the sales process and represent their voice in planning roadmaps.
The culture at Replicated is entrepreneurial, fast-paced, and engineering oriented. We value cutting-edge technology and aim to get the most out of emerging open source standards. Our sales team is very technical: our buyers are developers, DevOps engineers, and CTOs who have strong opinions about how software should be built and delivered. You will work closely with our experienced engineering team, strategizing sales approaches and engaging in deep conversations about Replicated’s platform and the DevOps market more broadly. This role is perfect for an engineer who wants to spend more time with customers or who has a background in technical consulting.
About Replicated:
Replicated makes it easy for cloud based SaaS vendors to ship on-premise, self-hosted versions of their software. We're working to improve the overall state of Enterprise Software by making it simpler for small, innovative teams to sell to large Enterprise customers without shifting focus away from their core products. Our Enterprise Ready checklist will give you a hint at the roadmap ahead.
We are a Series-A stage startup with great customers, including HashiCorp, Travis CI, npm, Gradle, Code Climate, Sysdig, Circle CI and many others. We care a lot about automation, and strive towards continuous deployments of our microservice repos on each merged pull-request.
We're a small team (9 engineers) led by two insightful and dedicated founders, who were early to recognize that container orchestration could become an essential tool for businesses of all sizes. Almost half of the Fortune 100 companies already manage applications using Replicated, and customer satisfaction and retention is very high.
What you’ll do:
- Lead technical discussions and demos with technical buyers in the process of evaluating Replicated
- Guide customers through the initial implementation of shipping their product with Replicated, providing advice about containerization, automation, our APIs, and shipping software
- Work closely with the Director of Sales on sales strategy
- Represent the voice of the customer in technical discussions and roadmap planning
You should have:
- A very strong technical background: experience with emerging DevOps standards like Docker and Kubernetes are key
- The ability to clearly communicate complicated technical concepts to both a technical and business audience
- Experience managing software deployments
Other things we’re looking for:
- Experience with modern DevOps infrastructure Docker, Docker Swarm, Kubernetes, and Linux server administration
- Experience working with technical customers in a technical sales or support engineer capacity
- Understanding of security best-practices and policies
- Passion for helping customers succeed in deploying sophisticated applications
Replicated is committed to cultivating an efficient, respectful workplace. We provide strong health and dental benefits, mandatory vacation, and are eager to advance the skills and careers of our employees. We encourage applicants of all backgrounds and we work to make sure that all team members have an equal opportunity to succeed.