Case Manager Job Description
Reports to: Clinical Director
Hope Village's mission is to provide a solution based, innovative model of recovery services to those affected by addiction based on successful outcomes, the highest clinical standards and purest forms of person-centered, peer led recovery. Our vision is to become a leader in Ohio in bridging the service gaps in communities and to help eliminate the associated stigma of addiction.
We will apply best practices and combine evidence-based methods, so clients can access & engage their own path to freedom from active addiction. Our primary focus is outcomes-based treatment and interventions while offering a client centered, trauma informed approach to care.
Our core values include commitment to honest, just and ethical principles in our professional practice; providing services that allow for more responsiveness to those that need care; committed to reach out into the community to better serve the needs of this disease; and our entire practice is built around the principle of improving outcomes for those we serve.
Essential Functions:
· Contribute to development and implement an individual treatment plan collaboratively with each client and the treatment team. Treatment plans include problems, goals, and measurable objectives.Work as a member of an interdisciplinary team with Hope Village to improve integrated care
· Provide interventions, information, community referrals, screening and emergency services to clients of Hope Village.
· Conduct screenings/intake assessments and make recommendations for therapy and services or medication as indicated for clients.
· Preform all assessment and treatment functions with a trauma informed, client centered approach to care.
· The ability to know and understand that there are multiple pathways to recovery and willingness to explore this from a client center approach.
· Continually monitor and evaluate each client’s progression through their case management
plan, and develop corrective action revisions to the plan as needed.
· Coordinate care with all other professionals involved in client's case from Hope Village or other outside agencies. Provide crisis intervention to patients of Hope Village as required.
· Provide case management, and individual skills training to clients as indicated in treatment plan. Facilitate group sessions or co facilitate IOP on topics relevant to recovery from addiction.
· Fully understanding and ability to use DSM 5, ICD 10 and ASAM level of care to determine appropriate diagnosis and treatment recommendations for clients.
· Knowledge and understanding of the treatment of mental health and addiction as co-occurring disorders and ability to implement in care for client.
· Contact supervisor or designated back-up for clarifications of procedures or clinical assistance as needed.
· Maintain a network of professional relationships with relevant service providers in Portage County.
· Work closely in collaboration with clients to engage them in the decision-making process and help them understand the benefits of assessment and accessing the appropriate level of care as indicated in the assessment and treatment plan.
· Complete paperwork requirements and maintain quality, up-to-date clinical records, including billing in client records within 24 hours. Ensures that all records and documentation meet HIPAA, Medicaid, OMHAS and CARF standards. Fully understands and applies all Ohio Medicaid rules for treatment, documentation and billing.
· Participates in regular supervision, team meetings, staff in services and ongoing training at Hope Village and also maintains all required hours for license renewal.
· Maintains professionalism at all times. Engages in a team capacity and will take on additional duties as needed or assigned.
· Meets productivity standards.
Qualifications:
· Associate degree or higher. Must possess a license from the State of Ohio that allows for the practice of Clinical Addictions Services.
· Acceptable licenses are: CDCA, LCPC II or LCPC III. Must maintain a professional license and stay current (not revoked, suspended, or lapsed in registration), valid and unrestricted.
· Knowledge and understanding of documentation per Medicaid standards in proper implementation.
· Ability to keep up and work in a fast-paced environment.
· Minimum of 1-year experience in a treatment setting, 2 years’ experience preferred.