Traveling Video Shopper - Chicago (Remote)

 Traveling Video Shopper - All Expenses Paid, Full-Time Opportunity

Reality Based Group is a premier undercover shopping provider that serves clients all over the country. We look for individuals who are self-motivated to work independently to achieve their goals. Our Customer Experience Evaluators are Full-Time employees that travel around the country throughout the month to capture footage and information on our clients' customer experience. They send the footage to our home office in Austin, TX to then be edited and seen by our clients from the store to executive level. This role is 100% travel providing all expenses paid for travel outside of your city and home state.

We are looking for someone with these characteristics- 
  • Love to travel, available to fly all over the US and stay overnight during the workweek
  • Travel Experience is preferred
  • Experience working autonomously is preferred
  • Savvy with your laptop and your smartphone
  • Take the initiative and communicate consistently and proactively
  • Execute instructions/directions as given
  • Personal project management skills 
  • Self-motivated and thrive working remotely 
  • At least 21 years old and have a valid driver's license, personal vehicle, good driving record, and current, valid liability insurance
  • Have a clean background
  • Excellent attention to detail
  • Results-driven and customer-focused
  • Want to be a key contributor in a vibrant, growing company

Job Responsibilities-
  • Travel to our clients' businesses and use our undercover camera to film your experience
  • Follow the guidelines provided for each shop
  • Handle camera equipment with care to capture quality footage
  • Fill out a short survey after shops are completed
  • Label all video files correctly
  • Complete an expense report after each trip
  • Be a part of a winning team by consistently delivering excellence
  • As an integral team ambassador, you understand that your work is a true reflection of the company and the team as a whole

Company Description-
Reality Based Group was founded with the invention of GameFilm® for business, the original video mystery shopping program. Through these programs, clients can improve their businesses by using the perspective of the customer to their advantage. At Reality Based Group, we are passionate about the customer experience and are committed to a best-in-class experience for all clients by consistently exceeding expectations. We are working with some of the most respected brands on the planet as well as some of the most recognizable. We are on a mission to be the ‘go to’ service for customer experience research. Learn more about RBG here: . At RBG, our Customer Experience Evaluators hold full-time, permanent roles with consistent work.

Company Benefits-
  • Competitive pay and bonus incentives, plus all company paid expenses for travel
  • Fun and unique work environment
  • Paid to travel and explore the USA
  • Health Benefits 
  • PTO and Paid Holidays 

If interested, please submit a cover letter telling us about your travel experience and a current resume. Submitted resumes without a cover letter detailing travel experience will not be considered.


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