Account Manager

 
The role of a Sr. Account Manager is to grow revenue and increase profits of the company by selling products and services.  There are a lot of responsibilities that go into executing that role.  Both external (clients) and internal (Qwinix).  
           
Client facing responsibilities (External)

  • Meet and build relationships with hiring managers, Directors, VP’s and C-Levels. 
  • Understand Qwinix’s service offerings and align the solution that best addresses the customer’s needs. 
  • Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs. 
  • Identifying and developing new business through networking and courtesy and follow-up calls. 
  • Leveraging the relationships and success stories at existing client to generate continuous business. 
  • Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them. 
  • Meet and build relationships with our billable staff (employees/consultants) to generate intel. 
  • Find out what problems need solving, challenges, projects and staffing needs. 
  • Sell solutions, managed services or staffing depending on client needs. 
  • Qualify opportunities – get details on projects or requirements: technical stack, timing, rate, terms, business reason, location, interview process and other pertinent information. 
  • Present qualified candidates to hiring managers. 
  • Set up interviews and get feedback on interviews. 
  • Negotiate terms & conditions and bill rates. 
  • Close deals. 
  • Follow up with hiring managers on progress of placements. 
  • Head off any potential issues or red flags. 
  • Network with the IT community. 
 
Qwinix responsibilities (Internal) 
           
  • Lead a daily standup – prioritize requirements, discuss candidates, requirements, blockers, set daily goals for delivery team in terms of submittals and things to accomplish for the day. 
  • Assist Delivery Team in sourcing and recruiting strategies. 
  • Mentor sales/recruiters through roleplaying and discussing live examples of candidates/requirements/hiring managers/clients etc., lead training sessions, teach senior level sales/recruiting concepts. 
  • Help screen potential candidates – add client/hiring manager information so the candidate gets “buy-in” and gets even more excited about the opportunity, help with negotiations and adds another level of screening to make sure they are qualified. 
  • Check in throughout the day on progress, work to remove blockers, provide updates. 
  • Document meetings, intel, requirements and opportunities into CRM. 
  • Provide information and answers to issues, problems and questions that come up from the support team (HR and Finance).  
  • Share sales numbers and account information to Executive Team. 
  • Participate in account planning and strategy sessions with Executive Team. 
  • Meet or exceed given sales goals, metrics and expectations. 
 

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