what you’ll do
- Assist and advise leaders, and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment
- Act as a reference point for PO queries and information and an advocate for best practices in project management
- Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
- Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
- Provide assistance to maintain and update the project management framework and disciplines necessary to support a Project
- Develop positive relationships with managers and staff, provide support including facilitation, tracking and reporting on projects, and training
- Assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges
- Assist with establishing PO stakeholder management plan and implementation of the communication framework
- Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
- Understand the deliverables of internal and external customers and contribute to success through cooperative processes
- Develop and maintain a basic understanding of customer policies and procedures as relevant to processes
what you’ll need to succeed
- Fluency in English required
- Relevant tertiary qualification preferred ( eg. ITIL )
- Proven PO/Project Analyst or Coordinator experience and knowledge of project management
- Understanding of the principles and frameworks of successful project management from a support perspective
- Proven experience in providing service to internal stakeholders to achieve successful project outcomes
- Understanding of project delivery and acceptance processes within a fast-paced business environment
- Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
- Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups
- Strong relationship building and interpersonal skills
- Experienced user of MS Project and MS Office tool set (Word, Excel and PowerPoint)
- Availability to work in 24 x 7 shifts