Project Officer

what you’ll do

  • Assist and advise leaders, and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment
  • Act as a reference point for PO queries and information and an advocate for best practices in project management
  • Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
  • Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
  • Provide assistance to maintain and update the project management framework and disciplines necessary to support a Project
  • Develop positive relationships with managers and staff, provide support including facilitation, tracking and reporting on projects, and training
  • Assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges
  • Assist with establishing PO stakeholder management plan and implementation of the communication framework
  • Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
  • Understand the deliverables of internal and external customers and contribute to success through cooperative processes
  • Develop and maintain a basic understanding of customer policies and procedures as relevant to processes

what you’ll need to succeed

  • Fluency in English required
  • Relevant tertiary qualification preferred ( eg. ITIL )
  • Proven PO/Project Analyst or Coordinator experience and knowledge of project management
  • Understanding of the principles and frameworks of successful project management from a support perspective
  • Proven experience in providing service to internal stakeholders to achieve successful project outcomes
  • Understanding of project delivery and acceptance processes within a fast-paced business environment
  • Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
  • Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups
  • Strong relationship building and interpersonal skills
  • Experienced user of MS Project and MS Office tool set (Word, Excel and PowerPoint)
  • Availability to work in 24 x 7 shifts

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