Operations Officer

The Client

Our client is an International Bank, headquartered in Malta and operating across Europe. Steadily expanding, they are currently seeking to recruit a Operations Officer to join their multinational team in Malta. 

Main Duties
  • Support the OM in the on-boarding and screening process (KYC) of new corporate / retail customers
  • Perform due diligence checks and assist in the on-going monitoring of existing customers
  • Conduct customer reviews according to internal policies and procedures
  • Collaborate well with all internal departments regarding any compliance issues in relation to new and existing business
  • Identify risks associated with customer transactions and report such risks and compliance gaps to the OM
  • Ensure that all AML and KYC requirements and procedures are followed appropriately
  • Provide reports on a regular basis, as directed or requested by the OM
  • Assist the OM in market research and analysis together with the implementation of new projects as required from time to time
  • Input, maintain and manage customer data, within a corporate management information system
  • Reply to customer emails, in a timely and professional manner
  • Schedule and attend customer meetings with the OM and record meeting minutes
  • Provide customers with accurate information regarding the Bank’s products and services
  • Keep abreast with current and new legislations, laws, directives and regulations related to the banking industry
  • Perform general office duties such as handling of mail, scanning and proper filing
  • Assist in bank reconciliations, whenever required
  • Assist in documentation of the team’s Operational Procedures
  • Support internal and external audits

Requirements
  • Diploma and /or Bachelor’s degree in Banking, Business, Management or equivalent
  • Excellent command of English language
  • The ability to work proactively, independently, as well as part of a team
  • Good knowledge of Microsoft Office tools especially Microsoft Outlook, Word and Excel
  • Be familiar with the 4th AML Directive and the FIAU’s Implementing Procedures
  • Have particular interest in DLT and cryptocurrency industry and / or iGaming industry

All candidates MUST be eligible to work in the EU

Should you require further information, please, call Ivana on +356 99990319 or +356 2099 4444

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