Engineering Director

Description:
QLess is a young, rapidly-expanding company headquartered in Pasadena, CA, with clients on 6 continents. Our web-based software has given back over 6,000 years of otherwise-wasted time to our millions of users, by allowing them to hold their spot in a virtual line using their cell phone, instead of being stuck waiting in a physical line or a waiting room.
This position reports to the VP of Engineering.

General Responsibilities:
  • Manage and develop a team of 5-8 software engineers, including hiring, salary reviews, etc.
  • Conduct team standups, one-on-ones, and other department meetings as needed.
  • Manage daily development workflow.
  • Coordinate release management within the team and with Product and Support.
  • Allocate team resources between feature development, tech debt, troubleshooting, and other activities as required, including coordinating offshore and contract resources.
  • Collaborate with Product and Sales to scope and plan custom development.
  • Ensure team goals are aligned with business goals at all times.
  • Collaborate with technology management on architecture and design.
  • Design and code features and fixes.
  • Work with solutions consultants to respond to highly technical customer inquiries and manage RFP’s.
  • Coordinate incident response for critical customer-facing production issues.

Position Requirements:
  • Master’s Degree in relevant field or equivalent work experience.
  • 5 – 10 years of progressive management experience.
  • Extensive experience delivering production-grade web applications at scale.
  • Expert-level software developer experience, preferably in Java.
  • Deep familiarity with modern cloud-native microservice architecture.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to build and lead a cross-functional agile team, delivering high-quality software on a regular cadence.
  • Production troubleshooting expertise.

Compensation:
  • Competitive base salary based on experience
  • Friendly and casual work environment (recently awarded one of the “Best Places to Work” by the Los Angeles Business Journal)
  • Generous stock options
  • Unlimited vacation (within limits)

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