Floor Supervisor - Berkeley, CA

PURPOSE OF POSITION

The Floor Supervisor is responsible, both personally, through collaboration with the Store Manager, Assistant Manager and management of our sales associates/beauty advisors, for driving results, building talent and managing operational excellence. Develop brand loyalty in order to deliver 100% Pure products and the experience that will provide tremendous growth in sales and a high profit margin. Floor Supervisors exhibit our key values of authenticity and respect and head stores with pride, passion and confidence.

ESSENTIAL RESPONSIBILITIES

  • Meet and exceed sales.
  • Manage, supervise and train staff
  • Maintain 100%Pure standards and hold staff accountable for providing quality customer service and achieving sales goals
  • Assist in maintaining store funds and monitoring in accordance with company policies.
  • Follow procedures on maintaining stock, shipments and the handling of damaged/used products.
  • Promptly and accurately complete all paperwork procedures.
  • Set, maintain and revise 100%Pure visual and merchandising standards.
  • Understand and execute company theme and merchandising directives.
  • Maintain strong product knowledge of the 100%Pure product line.
  • Build brand loyalty by creating a positive and impactful atmosphere for the customer experience.
  • Develop, maintain and nurture a clientele base and set appointments for product demos and consultations.

COMPETENCIES

  • Organizational Skills
  • Customer/Client Focus
  • Initiative
  • Communication
  • Flexibility

SUPERVISORY RESPONSIBILITY

  • The Floor Supervisor will assist managers in monitoring and helping sales associates.

EXPECTED HOURS OF WORK

  • Days and hours of work are dependent on the store manager and store needs.

REQUIRED EDUCATION AND EXPERIENCE

  • High School Diploma
  • 2+ years experience in retail

PREFERRED EDUCATION AND EXPERIENCE

  • College Degree
  • 1+ years experience in skin care/cosmetics

ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • Proven ability to motivate a sales team.
  • Positive, professional and energetic attitude.
  • Passion for customer service and selling
  • Excellent oral and written communication.
  • Computer literacy including Google Office Suite
  • Ability to work evenings and weekends

OTHER DUTIES

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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