Store Manager

2020 On-site is looking for a Store Manager who can provide an exceptional experience for our patients - from the moment our patient comes onboard, you will be the point person to help them navigate through the check in process, the exam, and assist with eyewear selection from the myriad of frames we offer. This role is a great opportunity for someone with perfect for someone with a strong sales background, loves interacting with customers, and is excited about being a part of a growing team. If this sounds like you, we would love to get to know you!

Role & responsibilities

  • Continually go above and beyond to ensure each and every customer is wowed by our service
  • Ability to understand customer preferences and assist them in the eyewear selection process
  • Take accurate measurements to fit customers in glasses
  • Coordinate shipment of eyewear to our lens manufacturer
  • Respond to client inquiries in a timely and professional manner
  • Curate a diverse line of eyewear based on price point and customer demand
  • Accurately maintain inventory of all product
  • Successfully work cross-functionally with our HQ teams, including Customer Experience, Client Success, Sales and Operations

Skills & qualifications

  • 3+ years experience in a sales-oriented retail position
  • Previous optical experience would be great, but a desire to learn all about optics is a MUST
  • Highly motivated, with ability to multitask and complete necessary duties in a timely manner
  • Friendly, outgoing and effective communicator with strong interpersonal skills
  • Team-player, and can work collaboratively and positively across teams
  • Willing and able (with training) to safely navigate our vehicles throughout the Greater Boston area required
  • Must successfully pass a pre-employment background check
  • Valid Massachusetts driver's license, reliable transportation and clean driving record required

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