Business Solutions Architect

We are looking for a Business Solutions Architect to ensure successful delivery of projects of various sizes and types. This role is responsible for leading concurrent project delivery teams, building customer relationships, uncovering opportunities, customer and executive communication, championing the Agile/Scrum-based delivery methodology, budgetary and schedule accountability, and more.

As a Business Solutions Architect at Productive Edge, you will be a member of a high-performing team delivering software solutions and business transformation results to clients. Your days will normally consist of the following activities:

  • As part of digital transformation initiatives of a company, focus on process improvement and automation. Understand and evaluate processes that can benefit from automation
  • Work with executive leadership of an organization to determine opportunities to automate processes that can deliver highest cost savings while aligning with broader organization goals like delivering customer experience, enhancing employee experience and optimizing operations
  • Disrupting personality to take on and drive disrupting change 
  • Understanding political landscape within an organization and prepare approaches to educate, evangelize and document high impact processes that can benefit from automation
  • Documenting and building operating model mapping with a focus on documenting As-Is and To-Be 
  • Aligning Operating Model with customer experience initiatives. 
  • Awareness of Cognitive and AI technologies as well as momentum in Robotics Process Automation (RPA)
  • Experience in Insurance, Financial Services related processes and knowledge of repetitive human tasks as part of process automation will be highly valued
  • Comfortable articulating the benefits of automation and process improvement to people up and down the entire organization
  • Creating and communicating business justification, ROI, and cost-benefit analysis
  • Bringing people together towards a common cause
  • Utilize experience with Agile software development paradigms to help drive projects and
  • Manage/coordinate multiple initiatives and development teams (including offshore)
  • Facilitate core Agile meetings with one or more teams (Sprint Planning, Daily Stand-up, Demo Retrospective, and Backlog Grooming)
  • Report on project status, budget, schedule, and Agile metrics such as velocity and cycle time
  • Participate in collaboration sessions with customers to formulate creative and practical solutions to their challenges
  • Identify dependencies and remove impediments to ensure that deliverables are achieved on time and within budget
  • Interface and effectively communicate with both business and technical resources, both on-site at the client and remotely
  • Develop, coach, and mentor team members on standards and best practices for Agile software delivery

To excel in these daily activities, a Business Solutions Architect  at Productive Edge would make valuable contributions drawing from the following experience and skills:

  • Experience delivering sophisticated, high-quality software solutions in a timely manner using Agile techniques
  • Experience and knowledge of Robotics Process Automation, Cognitive and AI solutions
  • Industry and domain experience - Insurance, Financial Services
  • Comfortable speaking with, presenting to and getting commitment from executive leadership of large Fortune 500 companies
  • Expert in creating ROI analysis
  • Knowledge of industry-specific processes and systems - Insurance, Healthcare, Financial Services, Retail, Government and Non-Profit
  • Development/technical knowledge and skills (Mobile, AR/VR, Experiential)
  • Highly conversant in the business and technical focus area of their project, including the ability to whiteboard a business solution architecture
  • Ability to provide “gut check” reviews of developer estimates/activities
  • Ability to easily understand the business problem and viewed as the “go-to person” for anything the project sponsor needs
  • Demonstrated ability to communicate with a customer, business and technology stakeholders
  • Experience with designing and implementing large software systems, and working with distributed
  • teams to deliver them in a timely manner without sacrificing quality
  • Experience in problem-solving, and able to follow a methodical implementation process
  • Ability to cast the project vision, assembling and motivating a team to achieve it
  • Drive the creation of product and sprint backlogs, and manages their effective execution
  • Develops, models, and mentors on standards
  • A natural leader who wants to grow their leadership and strategy skills
  • A strong analytical and logical mind and relishes the opportunity to solve complex problems
  • Deep and broad technical knowledge

About Productive Edge

Productive Edge is a Chicago-based Digital Strategy and Technology Agency. We help clients with launching differentiated client engagement strategies, enhancing employee experience and optimizing their operations. Our technology specializations include modern enterprise mobility, digital experience platforms, artificial intelligence and machine learning, cloud-native solutions, internet of things, mixed reality and blockchain.

Productive Edge offers the unique opportunity to use your talents in a progressive, highly-collaborative environment. Because we focus on building long-term partnerships with our clients, Productive Edge team members are constantly challenged to anticipate the technological needs of diverse corporations. Our passion for developing the best solutions to today’s enterprise challenges makes Productive Edge such a rewarding place to work. We also offer an attractive suite of benefits including health, vision and dental insurance, flexible spending accounts, and a 401k retirement plan.

Our reputation for delivering premium technological support means that we are growing all the time. We have an open loft-style work environment in downtown Chicago, steps from the red/brown line and a fun work atmosphere with outings, foosball, stocked fridge and other activities. While we have a fun work environment and a passion for what we do, we also have a flawless record of timely delivery for our clients and expect each team member to embrace our high-performance standards.

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