Account Manager

At productboard, we’re reimagining the way that great products are built. productboard is an all-in-one platform for product management that empowers companies to deeply understand user needs, ideate & prioritize what to build next, and earn buy-in for their plans with internal and external stakeholders. Today, over 1,000 companies like Shopify, Dell, Box, and Zendesk use productboard to drive bleeding-edge innovation in their business and we’re eager to expand our footprint.

Your role:
  • Uncover customer needs and convey the benefits of productboard. 
  • Build strong relationships with our customers, amazing product leaders from all around the world. 
  • Swiftly answer all questions and share best practices. 
  • Come up with suggestions on how to improve our product and overall experience to eliminate friction and confusion. 
  • Offer captivating product demonstrations and guidance on product management best practices.

The qualities you possess:
  • 2+ years in a full-cycle account manager role or similar customer facing role, ideally in enterprise SaaS. 
  •  Ability to quickly learn and test new ideas and approaches. 
  •  Structured, organized, collaborative mindset. 
  • Empathy, positive energy and can do attitude. 
  • Great communication skills, fluent English. 
  • Bachelor degree or higher.
 
How we’ll reward you:
  • Competitive compensation and stock options 
  • Comprehensive medical, dental, and vision coverage 
  • Subsidized commuter benefits 
  • Generous vacation time 
  • Professional development & career coaching 
  • Team events, such as happy hours, off-sites, and retreats 
  • Employee referral bonuses 

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