IT Technician

1.        Summary
The successful candidate will have the opportunity to work with a fast-growing medical company, performing comprehensive PC peripherals maintenance.
 
Job Description:
The IT Support Technician will be supporting the hardware and software environment throughout the company. The will also:
·         Perform comprehensive maintenance which includes PC, laptops, printers, and other PC peripherals

·         Relocate & install PCs, printers, and other peripherals including client's based standard software for all client's locations

·         Install & configure of end user software, e.g.: MS Office, MS Outlook, Etc.

·         Observe client's security & safety regulation to virus protection

·         Ensure software is virus free prior to installation

·         Work with contractor and vendors on network maintenance

·         Update hardware/software asset data upon installation or relocation of any PC equipment

·         Support other company developed technical equipment



Job Requirements:
·         Possess a Technical Diploma or A+ CompTIA certification

·         Minimum 2 years' experience in PC/printers support & maintenance

·         Experience in support systems/hardware deployment project is an added advantage

·         Experience in PC (desktop, laptop, etc.) troubleshooting and general IT support in an enterprise environment

·         Experience in supporting Window 7 to 10 client environment, MS Outlook, WINDOW-based application such as Microsoft Office Suite

·         Knowledge of Antivirus/Email Encryption

·         Basic knowledge in supporting iOS devices (i.e. iPhone and iPad)

·         High level understanding of enterprise Windows management (Active Directory, etc.)

·         Excellent communication skills (verbal and written) as this role is highly interactive with users

·         Pleasant personality and positive attitude

·         Effective end user communication

·         Analytical skills and customer oriented

 

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