Summary
Our fast-growing company has an internship opportunity for a qualified individual to fill the role of IT Technician Intern. In this position, the successful applicant will be responsible for maintaining the current IT infrastructure and related IT assets.
Responsibilities
a. Set up hardware and install/configure software and drivers.
b. Maintain and repair technological equipment (i.e. routers) or peripheral devices.
c. Assist personnel with configuring and troubleshooting company IT assets.
d. Troubleshooting basic network issues.
e. Coordinating with IT vendors to ensure timely troubleshooting
f. Manage security options and software in computers and networks to maintain privacy and protection from attacks.
g. Perform regular upgrades to ensure systems remain updated.
h. Troubleshoot system failures or bugs and provide solutions to restore functionality.
i. Arrange maintenance sessions to discover and mend inefficiencies.
j. Keep records of repairs and fixes for future references.
k. Offer timely technical support and teach users how to utilize computers correctly.
Qualifications
a. Technical training is required.
b. Pursuing a degree in computer science or other related fields is preferred.
c. Thorough knowledge of computer systems, network topology, and network security.
d. Excellent troubleshooting skills.
e. Must be able to work independently, as well as part of a team.
f. Must demonstrate a great work ethic.
g. Excellent written and verbal communication skills with the ability to interact with individuals.
h. Must be detail-oriented.
i. Must demonstrate proficiency with Microsoft Office Word and Excel.
j. Must have good documentation skills.