Sr Solution Architect, Flex

Sr. Solution Architect | Flex Solutions
 
Description
Join a fast growing 250+ employee Salesforce Systems Integrator - Be a part of the journey to 300% growth in 3 years. As a boutique Global Systems Integrator, we help our customers with digital transformation on the Salesforce platform. We are 100% focused on the Salesforce platform and deliver services that include advisory, implementation and managed services.
 
PolSource’s Flex Project team is a remote, lean delivery team focused on providing White Glove delivery via a 1:1 customer and consultant relationship. Our Solution Architects have extremely strong business analysis and technical solution skills and excel at juggling multiple projects while building strong relationships with our customers. We’re obsessive about working within our defined processes, tools, and templates, and we are absolutely delighted by working as a team to continuously improve how we work and deliver.
 
Hiring for all US geos - Company Headquarters in Austin TX
 
Responsibilities

  • Serves as a functional and technical leader for Salesforce projects
  • Translates business requirements into well written user stories and well architected solutions that best leverage the Salesforce platform and products
  • Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility, functionality, and fit for a client’s specific business needs
  • Define business outcomes and success criteria
  • Engage with customer stakeholders, project management, product owner, SMEs, and our internal delivery team to design and deliver the best possible solution
  • Provide thought leadership on improving customer operations through the use of Salesforce
  • Perform fit-gap analysis between customer requirements and Salesforce capabilities
  • Create solution design documents including user stories and process flows
  • Handle multiple, simultaneous clients
  • Be driven by customer success with a roll up your sleeves, solution oriented, and team player attitude
  • Facilitate discovery and working sessions, managing the participants and agenda to drive understanding of business needs and pain points
  • Provide technical support in sales calls, solution presentations, and assist with sizing customer requirements
  • Build strong customer relationships and become a trusted advisor
  • Travel up to 10% annually

 
Qualifications

  • 5+ years of CRM industry experience including other CRM software
  • Software Consulting experience, particularly working on small, remote projects
  • Advanced experience with Salesforce.com configuration and custom development
  • Minimum 2 years of Salesforce platform experience (3+ years preferred)
  • Expert understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Community Cloud)
  • Proven ability to design and optimize business processes and integrate business processes across disparate systems
  • Excellent written and oral communications skills
  • Experience writing user stories to capture Salesforce requirements
  • Active Salesforce Certifications (Sales, Service, Community, FSL, and CPQ strongly preferred)
  • Experience in agile approaches to project management 
  • Experience with data migrations from third-party systems to Salesforce
  • Experience with enterprise integration tools and extract, transformation and load (ETL) tools a plus
  • Application development experience with Javascript, XML, HTTP, Java, C++, ASP, SQL a plus
  • Must be authorized to work for any employer in the US

Job Type: Full-time
 


 


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