System Administrator

DESCRIPTION
Podium is an Interaction Management platform that makes it simple for local businesses to conveniently connect with leads, customers, and their teams. Our work streamlining this process for local businesses has awarded us recognition on top industry lists, such as Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000 (#13), and Fast Company’s World’s Most Innovative Companies — in the last year alone. For more about our product, watch this video. Podium has a positive, diverse, and supportive culture and was recently named one of Inc. Magazine’s Best Workplaces for 2019. We look for people who are curious, creative and work to be a little better every day. In our work together we embody our values: Be a founder, Murder drama, and Enjoy the ride.

The System Administrator will be responsible for the architecture and configuration of the environment.  This instance will be built for internal customers and will include reports, dashboards, and workflows to automate business processes.

What you will be doing:
  • Building a new instance of Gainsight for our Customer Success department
  • Increase the efficiency of Customer Service representatives by automating processes
  • Coordinate internally to help identify opportunities for automation

What you should have:
  • Admin experience with Salesforce.com or Gainsight
  • Some experience with Outreach and Zendesk
  • Logical analysis of business processes
  • Experience with process flow and improvement
  • Understanding of integrating with other business application systems
  • Clear communication with good written and verbal skills

What we hope you have:
  • Experience working with data to build analytics and dashboards 
  • Direct experience using Salesforce
  • Understanding of object-oriented concepts and logical operators

BENEFITS
  • Transparent culture
  • Work in this building in Lehi, UT
  • Great opportunities for career growth
  • 401k with a competitive matching contribution plan
  • Unlimited Vacation (yes, we want you to have a work-life balance)
  • Great medical, dental, vision benefits
  • A stellar onsite gym with local professional coaches, morning and night classes offered 
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Weekly free lunch, breakfast and smoothies
  • Swag


Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. 

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