Solution Architect

Podium is out to power the modern relationship between businesses and customers. We do this through technology that makes interacting easy and convenient for everyone. Utilizing popular communication channels, Podium helps power everyday communication, generate reviews and feedback, and gain insight into the overall customer experience. From small business to the enterprise, Podium is trusted by over 11,000 businesses and 100,000+ users to provide personalized interaction at scale.

  • Primary owner of all technical aspects of the sales cycle including activities such as responding to technical components of RFPs, product and solution briefings, deep-dive tech discovery, explanations of our architecture and integrations and understanding of API’s.
  • Working as part of the extended team to identify and qualify platform opportunities and determine if Podium is right for them. Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
  • Primarily focused on providing pre-sales support but also assisting with post-sales required for technical deployments
  • Troubleshooting client problems
  • Communicating customer requirements to the engineering team
  • Preparing and distributing sales engineering reports by collecting, analyzing, and summarizing sales information.
  • Possess demonstrable skills in customer-centric selling and a proven track record to drive revenue
  • Work in conjunction with sales, marketing, and product management to be the technical bridge for our customers

  • BA/BS degree in a technical field
  • 5+ years of experience as a technical sales engineer
  • Extensive Experience in SAAS technology
  • Possess demonstrable skills in customer-centric selling and a proven track record to drive revenue

  • Open and transparent culture
  • Awesome opportunities for growth
  • Unlimited PTO
  • Great medical / dental benefits
  • Weekly free lunches
  • Swag

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

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