Head of Sales

Role At A Glance

The Head of Sales is a managerial role focused on high-velocity sales cycles to drive new SMB customer acquisition. You will measure team member performance by new customer volume acquired and retained. The Head of Sales will also help hire, train, and coach our SDRs and Account Managers to be a world-class, consultative acquisition team.The ideal candidate will have the ability to set vision, build a team, and iterate often in order to execute measurable results. This is a fast-paced, strategic role which requires excellent business acumen, creativity, and technical aptitude to grow the Plastiq customer base. 

About You

  • 5-7 years in Sales Management in a hyper growth organization
  • This isn’t your first rodeo; you have already built a successful sales team in an existing or previous role
  • You have a deep understanding of the sales process and want to solve complex, process-related problems
  • Formal sales training or equivalent experience in consultative sales
  • You have a passion for coaching, mentoring, and growing teammates
  • Strong verbal and written communication skills, including the ability to communicate to both internal and external constituencies such as: product, engineering, design, operations, and customer service
  • Strong Microsoft Excel/Google Sheets and Salesforce skills
  • Bachelor’s degree from an accredited university
  • Character is as important as competence. You demand both from your team
  • Items that are a plus:
  • Salesforce certification(s)
  • Background in SMB payments or financial technology
  • Experience in at an early stage startup or financial technology company

Your Responsibilities

  • Lead all Sales efforts, serving as a member of the Leadership Team, reporting to the CEO
  • Build a world-class consultative Sales and Account Management team: hire and develop your sales team, implement sales training and continuing education, attract top sales talent to Plastiq
  • Work cross-functionally: flow easily across multiple teams to ensure internal messaging alignment, operational coordination, and evangelization of sales strategy. Collaborate with Marketing to ensure the execution of programs and events to drive leads, pipeline, and deal progression
  • Scale with rigor: continuously increase the effectiveness of our team, recognizing opportunities for creating new systems, structures, and processes.
  • Play a hands-on role: motivate your team to exceed objectives through daily coaching and mentorship
  • Find and fix sales process weaknesses: support and propose process enhancements, modifications, and best practices
  • Manage by KPIs: daily use of Salesforce to manage the sales funnels, track campaign progress, and set standards for performance metrics
  • Craft and grow your team: Forecast future customer growth, planning headcount to scale the team as needed
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