Are you looking for a new opportunity with a growth oriented company? We are looking for individuals with excellent communication skills, a great personality and superb customer service skills. Be part of a team that is always moving forward and is diverse in service offerings. Detailed on the job training sets you up for success in this dynamic environment.
Qualifications
2+ years of Customer Service experience
Excellent spoken and written communication skills
Customer Phone support experience is a plus.
Attention to detail and an understanding of customer account records is a must.
Service industry experience is a plus.
CRM software experience is a plus
Responsibilities
High volume phone activity
Activity tracking/notes in software database
Problem solving - issue resolution
Understanding of business services offered