Data Analyst

Piano Overview
Piano is a fast-growing enterprise SaaS company with operations in Amsterdam, London, New York City, Philadelphia and elsewhere globally. We provide enterprise software to the world’s leading media companies, including NBC Universal, Wall St Journal, the Economist, Condé Nast, Techcrunch, Bloomberg, and Hearst. Our solutions enables these companies to create customized digital experiences for users, manage first party data to impact customer journeys, implement dynamic paywalls to drive subscriptions, and analyze user behavior in order to drive engagement, loyalty, and revenue.

Position Overview
The Data Analyst is primarily responsible for looking into trends and benchmarks on revenues, conversions, content consumption and user behavior over detailed and summarized data to produce actionable insights for our clients. The Data Analyst is also responsible for delivering insights to clients and using learnings from internal analyses to inform our clients’ business strategies.

Responsibilities 
  • Analyzing revenue and usage data for trends
  • Conduct benchmark studies
  • Preparing reports for existing and potential customers
  • Preparing reports on general findings and trends
  • Work with internal and external partners to explain findings
  • Present findings to clients in well-constructed Powerpoint and Excel reports
  • Manage day-to-day responsibilities associated with our client strategy and optimization engagements

We are looking for candidates with the following skills:
  • Strong data analytical skills
  • Advanced knowledge of Excel
  • Proven track record writing complex SQL
  • Experience in multi-dimensional analysis
  • Ability to work independently in a self-organizing team
  • Good organizational and project management skills
  • Strong communication skills (both written and verbal)
  • Interpersonal skills and presence to build relationships
  • Basic knowledge of digital media monetization, media industries, online marketing
  • Familiarity with web server-client communications and how HTML, CSS, JavaScript work
  • Analytical thinking and ability to identify trends and patterns
  • The ideal candidate is able to grow into more advanced topics of data science

The following are key areas of advantage for successful candidates:
  • Insight into customer segmentation and behavioral analysis is a strong plus 
  • Experience with Google BigQuery 
  • Experience with any Business Intelligence (BI) toolset or SaaS reporting tool like Google Analytics
  • Experience in the publishing industry, e-Commerce, or related

Compensation/benefits:
  • Piano offers competitive compensation packages and benefits commensurate with experience.

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