Data Analyst

Piano is a fast-growing enterprise SaaS company headquartered in New York City, with offices in the United States, Slovakia, the United Kingdom, the Netherlands, and Russia. Piano provides enterprise software to leading media companies. The software enables media companies to create customized on-site experiences for users, restrict and sell access to content online, and analyze end-user behavior on-site in order to maximize value.  
 
The Data Analyst/Researcher primarily will be responsible for looking into trends and benchmarks on revenues, conversions, and user behavior over detailed and summarized data to produce actionable insights for our customers. The data analyst will also be involved in longer-term research projects and market research conducted on behalf of Piano’s clients.
 
Responsibilities 
  • Participate on the product development by providing insights and assuring data quality
  • Analyzing client data to optimize their digital business
  • Conduct benchmark studies and gather industry knowledge
  • Preparing reports for existing and potential customers
  • Cooperate on strategy projects to create digital business models
  • Work with internal and external partners to explain findings
 
Requirements:
  • Strong data analytical skills
  • Advanced knowledge of SQL and proven track record writing complex SQL
  • Experience with ElasticSearch or other noSQL database
  • Experience in multi-dimensional analysis
  • Ability to work independently in a self-organizing team
  • Experience with optimization projects in digital market or ecommerce
  • Good organizational skills
  • Strong communication skills (both written and verbal)
  • Preference for a fast-paced, entrepreneurial environment
  • Fluent in English
 
Advantages:
  • Insight into customer segmentation and behavioral analysis is a strong plus 
  • Experience with Big Query 
  • Experience with newsletter campaigns or recommendation engines
  • Experience in the publishing industry, e-Commerce, or related
 
Interview stages:
  • Face to face interview
  • On-site assessment

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