Regional Account Manager

Who is Phil?
Phil is a fast-growing healthcare startup reinventing the recurring prescription medication experience. We are funded by prominent venture capitalists that have backed Uber, Airbnb, Twitter, and Facebook

We started Phil with the simple conviction that the medications we take should improve our sense of well-being. In other words, we should not have to suffer through an inconvenient, stressful and archaic experience to ensure a consistent supply of our medications. As folks who take recurring prescriptions ourselves, we decided to do something about it: we started Phil.

Perhaps as important to our individual well-being is the need for community well-being; which is why Phil partners with top-rated, locally-owned, community pharmacies who pride themselves in caring for their customers. We are simply honored to help patients with this essential part of their well-being.

Job Description
  • Launch new partnerships across the U.S. 
  • Manage a portfolio of partners focusing on strengthening and growing their business
  • Act as the Partner’s point of contact handling inquiries, continuous product education, resolving conflicts, and providing solutions in a timely manner
  • Work closely with our engineering, sales, and patient advocate teams to streamline processes and develop the product roadmap to support the partner team
  • Analyze your portfolio’s strengths and weaknesses, providing recommendations on how to capitalize on the strengths or how to improve what is not a good fit

What We're Looking For
  • 2 years customer service or account management experience
  • Hands-on individual with an aptitude for creative problem solving
  • You're able to train people to use new tools, regardless of their technical abilities
  • A "can do" attitude and ability to lead by persuasion
  • Excels in cross-functional work and effectively manages third party relationships
  • Flexibility to be on the move; some travel is to be expected in this role (20-30%)
  • Can work remote

The Basics & Benefits
  • Competitive salary with stock options
  • Commissions available based on performance 
  • Health +, 401(k)
  • Fun startup environment focused on wellness

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