Regional Account Manager (East & West)

Phil is a fast-growing healthcare startup reinventing the recurring prescription medication experience. We are funded by prominent venture capitalists that have backed Uber, Airbnb, Twitter, Facebook etc. Website: http://phil.us/


We started Phil with the simple conviction that the medications we take should improve our sense of well-being. In other words, we should not have to suffer through an inconvenient, stressful and archaic experience to ensure a consistent supply of our medications. As folks who take recurring prescriptions ourselves, we decided to do something about it: we started Phil.


Perhaps as important to our individual well-being is the need for community well-being; which is why Phil partners with top-rated, locally-owned, community pharmacies who pride themselves in caring for their customers. We are simply honored to help patients with this essential part of their well-being.


Job Description


- Launch new partnerships across the U.S. 
- Manage a portfolio of partners focusing on strengthening and growing their business. 
- Act as the Partner’s point of contact handling inquiries, continuous product education, resolving conflicts, and providing solutions in a timely manner. 
- Work closely with our engineering, sales, and patient advocate teams to streamline processes and develop the product roadmap to support the partner team 
- Analyze your portfolio’s strengths and weaknesses, providing recommendations on how to capitalize on the strengths or how to improve what is not a good fit.


What We're Looking For


- 1-2 years customer service or account management experience. 
- Hands-on individual with a genuine passion for working with others and an aptitude for creative problem solving. 
- Great teacher & influencer: You're able to train people to use new tools, regardless of their technical abilities, and can convince them to adopt new processes to improve the way things are done. 
- Self-starter: Phil is growing fast and we need people with an entrepreneurial spirit. A "can do" attitude and ability to lead by persuasion are vital to the role. 
- Excels in cross-functional work and effectively manages third party relationships. 
- Flexibility to be on the move; some travel is to be expected in this role (20-30%). 
- Can work remote 
- Commissions available based on performance 


The Basics & Benefits


Competitive salary with stock options. Health +, 401(k), in a fun startup environment focused on wellness located downtown in Union Square, San Francisco.

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