Accountable for capturing and driving defects to root-cause, ensuring our customized web-based products and processes are “client ready”. This will include reviewing and comparing documents, data tables, websites, spreadsheets, and PowerPoint presentations for accuracy, consistency and any other defect.
Responsibilities:
- Ensure quality of product - the primary function of this position is to employ both quality control techniques and quality assurance practices to ensure utmost quality in our highly customized web-based products.
- Develop, administer and maintain in-process quality checklists.
- Requires facilitation of teams focused on root-cause analysis.
- Help develop and maintain key quality control metrics.
- Involved in 1-on-1 and team training.
- Works with other organizations to align best practices, utilizing collaborative approach in support of our Quality Culture.
- Develop and execute custom quality plans and validations based on technical specifications.
Job Requirements/Qualifications
- 5+ years applied experience as a Quality Control Analyst, or equivalent, in a technology company.
- Experience testing web-based applications.
- Must be proficient in MS Excel including the use of advanced Excel Functions.
- Strong process orientation; attention to detail.
- Strong analytical, problem solving, and troubleshooting skills.
- Project management, and implementation skills.
- Ability to interact and communicate with stakeholders of varying levels of expertise.
- Ability to translate defects into business impacts, compliance risk, procedures and process changes and user needs.
- MySQL and database experience a plus.