IT Support Specialist

Peerfit
Interested in working for a team of people completely redefining how fitness and health care work together? At Peerfit, we’re flipping wellness reimbursements on their head by connecting insurers’ and employers’ wellness dollars to popular fitness studios offering CrossFit, yoga, barre, boot camp, cycling, and more. If working with a team of innovative and driven people who are modernizing how people engage with fitness excites you, look no further than Peerfit.

POSITION SUMMARY:
This role will help support the operations of the business through administration of custom and third-party web-based software applications, triage and troubleshooting technical support requests through Zendesk, and helping staff balance technology ease-of-use with meeting the regulatory requirements of the healthcare industry.

EXPERIENCE/QUALIFICATIONS:
  • Experience in compliance and security, with Google Apps & Zendesk Administration
  • Self-starter in a fully remote organization preferred

WHO WE NEED:
Passionate about health and fitness
Desires to have a role in the growth of a startup
Able to stay organized and collected while handling incoming support requests
Enjoys digging through details to find improvements
Is self-directed
Can work remotely and make decisions autonomously
Flexibility to handle changing responsibilities

WHAT YOU GET:
The opportunity to help expand the impact of Peerfit across the United States and, someday, the world
The chance to work in a relaxed, yet goal-driven start-up culture with a passion for fitness
Peerfit credits to attend fitness classes.
Chance to work remotely with flexible scheduling
Health Insurance & other benefits

Peerfit is an AA/Equal Opportunity Employer
Minorities/Females/Disabled/Veterans

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