EDI Support Analyst

Role:                     EDI Support Analyst
Location:             Erlanger, KY
Emp Type:           Permanent Job
Interview:            Phone/Skype
 
 
 
Must have skills
•             Expert in EDI X12 standards for purchase order, invoice, ASN, remittance etc. transactions.
•             Knowledge of EDI HQ and Gentran EDI tools. 
•             Proficient in data transmissions using AS2, SFTP and VAN.
•             Experience in SQL programming and Unix shell scripting preferred.
•             
Good to have skills
•             Good understanding of ITIL v3 guidelines will be preferable.
•             Excellent Written and Communication Skills
•             Excellent Team Management skills 
•             Ability to work in multi geography multi-cultural team
 
Key Responsibilities
•             Take transition from customer on existing system functionality
•             Prepare system document of understand for applications
•             Document user scenario and test cases for system testing
•             Debug production issues and provide solution to resolve the issues including root cause analysis, code changes, data fix and/or  data fix
•             Work with business users to gather requirements for enhancements request, do analysis and provide estimation for required changes. 
•             Work code changes required for bug fixes and enhancement work
•             Perform application testing before migration of changes to UAT followed by production
•             Provide user support during UAT
•             Provide warranty support for changes migration in production
•             Follow ITIL process and user ticketing tool as per local implementation 
Coordinate with global team based out of Indian and Europe for both production issues and enhancement work.
 
Work Location : Erlanger, KY

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