IBM ClearCase/Clearquest Administrator

 | Job Title | Systems Administrator/IBM ClearCase/Clearquest
 | Relevant Experience (Yrs)  | 2+ Years of Unix/Windows experience 
 | Technical/Functional Skills  | Primary Skills ·         Linux/Unix/Windows Server Administration ·         IBM ClearCase/IBM ClearQuest Knowledge ·         IBM RTC ·         Shell Scripting knowledge ·         JIRA ·         Requires experience troubleshooting end user devices and configuration. ·         Must be able to communicate with customers and troubleshoot issues supporting a complex environment ·         Must have Secret Security Clearance  Secondary Skills ·         TFS knowledge ·         SharePoint ·         High level of proficiency with Microsoft Office
 | Roles & Responsibilities | ·         Process Access Management requests, Triaging mailbox, Incident Management coordination, Management of ticket backlogs, Troubleshoot and customer support of IBM ClearCase, IBM Clearquest, ·         Collaborate with cross functional teams virtually and in person for Production support. ·         Create and maintain process documentation ·         Create process improvements ·         Requires the ability to multitask and well work under pressure ·         Requires excellent communications skills, both verbal and written ·         Must feel comfortable working in a fast-paced, dynamic and flexible environment ·         Must be able to work shift as needed ·         Must be able to work extended hours as needed including being available for off hours production support.  

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