Exchange Administrator

Role:                      Exchange Administrator 
Location:              Marysville, OH.
Duration:              Long Term Contract
Interview:             Phone/Skype
 
 The selected candidate will perform the following duties:
- Support Exchange (O365) and Outlook issues that cannot be resolved by the Helpdesk
- Support Skype for Business (o365) issues that cannot be resolved by Helpdesk
- Interface directly with Microsoft on Critical problems
- Support new Initiatives and projects requiring interface to O365 Platform
- Troubleshoot EOP and DLP rules to support business needs
- Management of Resource Objects in AD and O365 for use in the email system
- Coordinate globally impacting issues with regional resources
- Communication of upcoming Change to Regional Stakeholders
- Advanced Planning of O365 Changes
- Resolve escalated Incident Tickets
- Coordination with other technical resources to resolve customer problems
- Update Resolution Status in Service Now
- Work on Initiatives and project activity
 
Required Skills and Experience:
- Bachelor’s degree in computer science, management information science, or related field
- 3-5 years’ experience management a large exchange environment (Over 5000 seats) in a senior role
- Past experience developing or enhancing exchange automation scripts to simplify and delegate repetitive tasks to lower level technicians
- Ability to troubleshoot complex issues with the mail systems
- Good communication skills regarding issue and active status
- Exchange Administration (O365 preferred)
- Strong knowledge of the overall O365 cloud environment
- Clear understanding of O365 DLP and EOP services
- PowerShell Scripting
- Clear understanding of ADFS and AAD Sync
- Outlook 2013 or 2016 experience (2016 preferred)
- Ability to troubleshoot ActiveSync to IOS devices
- Rights Management experience
- Leveraged or supported Quest/Dell Coexistence Manager for Notes
- Leveraged or supported Quest/Dell Migrator for Notes to Exchange
- Ability to troubleshoot Proxy or network routing issues impacting Outlook or Skype connectivity to O365
- Active Directory Management
- Strong Customer Service, Troubleshooting ability
- Ability to look a problem and develop strategies to minimize the problem from reoccurring for others

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