Role: Hyperion Administrator
Location: Atlanta, GA
Emp Type: Permanent Job
Interview: Phone/Skype
8+ Yrs
Strong knowledge in executing monthly processes to ensure data is loaded and validated for use
Monitoring to ensure application is ready for processing
Application maintenance
Migrations
Monitoring/alerting/escalate to tier 3
Knowledge in monthly metadata updates
Strong stabilization/documentation skills.
SOX compliance duties
Collaborate with Tier 1/Tier 3 to ensure sure issues are resolved
Providing system support to business team
Participate on project work as required as a support SME
24/7 coverage required for the Tier 2 support team
8+ Yrs
• Monitor system performance with ‘Performance Monitor’ or some similar tool
• Monitor Hyperion System Logs for errors and outage conditions
• Manage Hyperion Services for uptime
• Manage complete system backups including the necessary MAXL scripting for Essbase backups (archive mode, etc.)
• Manage or assist with management of all system RDBMS backups
• Troubleshoot issues with both client and server systems
· SmartView Client connections, FR Studio connections, HFM Client support
· Essbase cube stop/start, HFM application start/stop, JVM monitoring and troubleshooting, IIS/Apache/OHS support and maintenance
• Migration of objects between environments (Dev, Test, Production) using LCM, or manually for earlier versions
• Manage the technical documentation of all fixes, versioning, and issues for the suite
• Manage all technical tickets both with the internal ticketing system, and externally to Oracle or other vendors
• Be prepared to apply patches to the environment including:
· System level OS patches
· Patches for third-party products (J2EE servers, PDF Print software, Microsoft Office, etc.)
· Patches to the product suite which may include full product reinstallations
• If required by IT policy, the management of users/groups within Shared Services and their proper role assignment may be a responsibility (this will still be Fiona)
• Understand changes in application base/scope to ensure the architecture does not need to grow
• Monitor all system usage metrics so that additional hardware is expanded in advance of need: RAM, Disk, Processor, etc.
• Disaster Recovery: design plan/work with vendor to execute (all activities)
• Lead upgrade efforts
• Monthly updates from Cloud
Post-Graduation or Equivalent degree