Role: Infrastructure Business Analyst
Location: Indianapolis IN
Interview: Phone/Skype
Emp Type: Permanent Job
Business Analyst
Assist team in daily operational oversight of services (direct escalations to correct people, ensure IT On Point resources have project/change information, etc.)
• Implement operational/process improvements
• Assist Service Delivery managers with project implementations (OS updates, Office 365 Ambassador, etc.)
• Coordinate activities for complex troubleshooting/issue resolution efforts requiring cross-functional/multiple IT groups
• Process focused with strong communication skills and technical aptitude
Must have knowledge of Contract management
Must have good hands on Microsoft Office.
Working with Customer as Business Analyst
Does know contract management
Does Know Microsoft Office
Good Communication skills