| SN | Required Information | Details
| 1 | Role | Engineer – Identity & Access Management (Ping)
| 2 | Required Technical Skill Set | Identity & Access Management Analyst - PingFederate, PingAccess, PingID. Java Web Application Development & Support
| 3 | No of Requirements | 1
| 4 | Desired Experience Range | 4 - 6 yrs
| 5 | Location of Requirement | 108 Wilmot Rd, Deerfield, Illinois - 60015
| Desired Competencies (Technical/Behavioral Competency)
| Must-Have | Technical: · Very good knowledge of IAM products like - PingFederate, PingAccess, PingID, OIM, etc. · Very good knowledge in development and support of Java based web applications. · Strong proven knowledge of Identity provisioning and reconciliation processes. · An understanding of the interdependencies between business and technical environments for identity provisioning, identity infrastructure, and authentication services. · Strong proven knowledge on Single Sign-on and Federation services. · Accountable for overall production and non-production support of the related IAM solutions. · Should have proven experience in support functions of IAM solutions for a large enterprise. · Experienced in working with Identity & Access management solutions across different vendor platforms. · Experienced in resolving related technical issues. Non-Technical: · Strong written and verbal communication skills. · Collaboration with other support and application teams for resolving technical issues
| Good-to-Have | · Previous experience in collaborating and working with offshore teams. · Previous experience in leading small global teams
| SN | Responsibility of / Expectations from the Role
| 1 | Provide Level 2/2.5 production support of related Identity & Access Management technologies
| 2 | Be the Primary Point of Contact for all technical issues and critical projects related to IAM functions
| 3 | Maintain the Ping Identity Environment and an In-House Identity product
| 4 | Participate in critical incident calls for troubleshooting and resolving issues
| 5 | Resolving incident tickets and fulfilling service requests
| 6 | Prepare and Delivery weekly/monthly status reports to leadership teams
| 7 | Participate in meeting with other application support groups and internal teams for status delivery and project related meetings
| Type | Details of The Role (For Candidate Briefing) |
| Reporting To Which Role | Tower Lead |
| Size of the Team, if any Reporting to this Role | 6 ( 1 Onsite, 5 Offshore) |
| On-site Opportunity | Recruitment is for Onsite Location |
| Unique Selling Proposition (USP) of The Role | Opportunity to work in a large scale IAM environment with 300K+ user base. Be part in a huge IAM transformational journey migrating from legacy systems to state-of-the-art solutions. |
| Details of The Project (A short Briefing on the Project may be attached with this document for candidate- briefing). It may be shared with external stakeholders like job-agencies etc. | The client is a fortune 500 company (Fortune 45), is both a convenience store/pharmacy retailer, and healthcare services provider, like pharmacy benefit management (PBM), mail service pharmacy, and specialty pharmacy, which operate in the continental United States and Puerto Rico. TCS provides IT Consulting, Application development and maintenance services for the client. Client has been focusing on formulating a strong customer/patient strategy and enabling it through state-of-the-art solutions. TCS would provide Business and IT consulting services, along with solution implementation and support services. k TCS provides end-to-end solutions from Consulting, IT Services, Product-based solutions, to Business Process Outsourcing and Infrastructure Services. Among its consulting offerings are Process Consulting, IT Strategy consulting, Product & Vendor evaluation and Architecture consulting, Information Security Services. |