DocuSign Administrator

Title:                                     DocuSign Administrator
Location:                             St. Louis, MO
Emp Type:                           Permanent Job
Interview:                            Phone/Skype
 
Relevant Years of Experience:   3-5 years
 
Primary Job Functions:
•                    Helps collecting, analyzing & translating complex business requirements into functional specifications and technical implementations.
•                    Troubleshooting issues in support of customer issues
•                    50% of the time communicating with business partners, suppliers and customers
•                    Creates documentation for all aspects of job function including creating requirements analysis overviews and functional specifications, creating end-user manuals.
•                    Performs end-user training via written documentation, one-on-one sessions and group meetings on new and existing software installed.
•                    Performs other duties and projects as assigned
•                    Prepare status reports
•                    This job may require periodic evening, weekend, and holiday support
Required Skills, Knowledge and Abilities
•                    Relevant IT experience of 3+ years working in a corporate, technical role
•                    Additional focus on attention to detail while working on critical requirements
•                    Strong knowledge of DocuSign administration
•                    Knowledge of IBM API Connect
•                    The ability to learn quickly and apply new knowledge effectively
•                    The ability to multi-task, prioritize, and adapt quickly based on the needs of the department and the organization
•                    The ability to work both independently and as part of a team
•                    Customer focused and highly cognizant of meeting service level agreements (SLAs)
•                    Excellent verbal and written communication skills
•                    Professional and positive attitude
•                    Experience working with stakeholders; must be able to negotiate with customers

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