ServiceNow Project Manager

  • $70.00 - $80.99/year
  • Category : Project ManagementLocation/City : CA - Torrance

    We are currently accepting resumes for a Infrastructure Project Manager in Torrance, CA.The selected candidate will perform the following duties:- Establishes and implements project management processes and  methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations- Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews, and escalating functional,   quality, timeline issues appropriately- Responsible for tracking key project milestones and adjusting project plans and/or resources- Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed- Manages one or more cross-functional projects of high complexity- Responsible for the management of one or more medium to large-sized moderately to highly complex projects- Leadership, oversight and project manage several  projects in the Connected Digital Workplace Unit . Includes understand plan vs. actual, supporting Project Managers, understanding activities, issues, risks for mitigation and countermeasures- Drive progress through the program- Drive Process Standard/Execution and Continuous Improvement- Plan vs. Actual management- Escalation Management- Issues/Resolutions- Schedule Management- Status Reporting- Communication & reporting, status report generation, project/program scheduling/rescheduling.- Plan/Verify all change managementRequired Skills and Experience:- Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience- Project Management certification or successful completion of a recognized project management curriculum is preferred- Advanced ability to oversee and manage large, complex, diverse, and strategic projects that impact the organization as a whole- Advanced understanding and ability to manage complex program and project budgets- Advanced ability in implementing program and project plans, monitoring progress, resource usage and quality- Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified- 7 to 10 years of IT work experience- 5 years managing projects- Experience/knowledge with Ondrive for business deployments, large scale deployment of enterprise end user tools, Windows 10 DeploymentsPreferred Skills and Experience:- Past Business Analyst and/or Project Manager experience on ITSM/Service Now related projects is highly desired- Specific experience with designing, configuring and/or enabling change management, CMDB, Asset management and Service Catalog would be very beneficial- Strong relationship building with internal IS Resources, Business Lines and Strategic Outsourcing Partner- Excellent communication skills and ability to coordinate with Application Teams, Server Teams, and Engineers- Able to converse work with architecture/technical Teams to steer direction/solutions- Strong decision analysis skills-particularly i recommending the right direction/method/tool, process improvements, and driving successful execution- Excellent reporting/tracking skills to manage Server data, tracking of issues and report details up stream- Can take initiative and work with minimal supervision- Lead by example and be a proactive agent of change and have conflict resolution and risk management experience- Comfortable presenting to a medium to large sized audience

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