MS Dynamics CRM Project Manager

Role:                      MS Dynamics CRM Project Manager
Location:              Raleigh, NC
Emp Type:            Long Term Contract
Interview:             Phone/Skype
 
 
Client, is looking for a Dynamics CRM Project Manager to join our team for of one of our critical client relationships. The end customer whom you’ll be working with is a Fortune 1000 organization. This is an exciting opportunity for someone who brings a strong business acumen, strong Dynamics CRM Project Management experience and exception customer focused abilities. 
 
TRAVEL: This is approximately a 10-month engagement. Typically, you’ll be on-site at the customer location in Raleigh, NC. from Mon-Thurs each week. All preapproved travel expense will be reimbursed.
 
 
Scope of Work
The Project Manager will play a key client-facing role managing regionally based customers and a team of highly skilled consultants. This person will be responsible for managing a team of consultant assisting in the implementation and support of Microsoft Dynamics ERP and CRM solutions, and the management of Microsoft Dynamics 365 projects.
The Project Manager is expected to lead a highly experienced team using his/her knowledge of Conference Room Pilot (CRP), Life Cycle Services (LCS), Microsoft Sure Step and other tools and project methodologies in implementing Microsoft Dynamics ERP projects. Functional knowledge of Dynamics AX/D365, as well as project management experience, is mandatory in order to lead clients and teams to successful project completion.
 
Key Activities
Delivers engagements within the constraints of schedule, features/functionality, and budget.
Manages the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering.
Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Executes established (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
Manages (as mutually agreed to) project resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
Maintains the Master Program Plan to include (1) the Communication Plan (communications within the team and between the team and external entities) and (2) the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
Collects, reviews and publishes project status regarding resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion
 
 
Experience Required
Must have Dynamics CRM experience, preferably has worked the SureStep methodology
The capability to be effective requires a senior level project management professional who has held project management roles within a global services organization or Fortune 1000 corporations.
5+years as primary project manager on transformational $1M+ services engagements for a Tier 1 CRM solution. Demonstrated capability in managing large, global, complex CRM implementations from sales through to go live.
Proven, deep knowledge of a competing Tier 1 implementation methodology used to deliver large, transformational business application implementations will be considered.
Working knowledge of Dynamics CRM/AX or deep experience in a comparable CRM/ERP system
3+ years working with offshore development organizations
 
Required Skills
Demonstrated ability to lead consulting teams comprising of 5+ senior level domain expert
Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications
Strong project leadership and planning skills
Professional demeanor with exceptional client-facing skills
Excellent verbal and written communication skills
Experience presenting to executives and steering committees
Ability to understand customer requirements and manage expectations
Assume responsibility and ownership of projects with minimal supervision
Willingness to assist in sales cycle and proposal writing
Ability to foresee potential project issues
Team oriented, self-motivated and eager to succeed
The ability to easily and effectively connect and relate to senior customer leadership and executives is an imperative.
Strong executive presence and demonstrated ability to build, extend and maintain senior client relationships with executive steering committee members
Exceptional communication, team building and mentoring skills
Education
BA or Master’s degree in computer science or equivalent industry experience
Preferred: Experience with the Microsoft Sure Step methodology
Preferred: Project Management Professional (PMP) or similar industry-recognized certification

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