Information CloudSuite Program Manager

Program Manager  (ERP)

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

(Ideally should not be more than 3-5) 

1. Develop the overall program execution approach and assurance model and ensure the delivery of the program as per the Program plan

2. Status reporting to all the stakeholders

3. Single point of contact for the project

4. Co-ordination with onsite team and other groups (Client, third parties/External Vendors,  Infor consultants, and TCS team)

5. Manage high level escalated issues from project teams

6. Measure project success against budget, original scope, business objectives



Good-to-Have

7. Experience in project planning tools like MS Project

8. Exposure to ERP Program Management

9. Strong problem solving skills & proactive attitude

10. Must be willing and able to travel across the project locations as needed



Responsibility of / Expectations from the Role 

1 Manage, Mentor and supervise project team members in Cloud suite  modules of Infor .

2  Understand requirements from client and prioritize

3 Ensure that all projects are delivered on-time, within scope and within budget

4 Ensure that all project milestones have met both schedule and quality as commitment.

5 Oversee day to day relationships with the client and identify additional ways to improve efficiency and business.

6 Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

7 Resolve Program Level conflicts and address program level risks

8 Manage the overall program progress & monitor program activities

9 Excellent Verbal and Written communication skills.

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