O365 Messaging Administrator-Level 2

Role:                             O365 Messaging Administrator (Level 2)
Location:                     Minnesota, Richfield
Emp Type:                   Permanent Job
Interview:                    Phone/Skype
 
O365, Exchange, Azure Active Directory connect (AADC)
Microsoft O365, Microsoft Exchange
1)Responsible for the day to day administration of Microsoft Office 365 (O365) including but not limited to Exchange Online, SharePoint Online, Skype for Business, MSTeams etc.
2)Resolve problem related to client connectivity and performance degrades with O365
3)Apply security and compliance policies using O365 for it related services such as but not limited to DLP, IRM, OME, Retention Policies, MFA etc.
4)Monitor, Support and maintain alerts
5)Perform implementation tasks, related to O365 and other cloud applications, including: configuration, integration, and roll-outs
6)Assist in the operations and maintenance of cloud Microsoft Exchange servers and Active Directory Connect servers
7)Perform root cause analysis of critical outage and incidents, engineer permanent solutions, and coordinate implementation
8)Administer, maintain and support email security gateways
9)Follow Change Management process for all changes to production systems, including documenting all changes made to systems
10)Adhere to problem management and Escalation procedures
11)Provide status and updates on problem or any service request and according to priority and escalation guidelines
12)Work with third party suppliers to assist with problem resolutions
13)Develop, and maintain PowerShell scripts for day to day operations for services in O365
14)Generate O365 Activity and License reports when requested
15)Maintain existing and develop new documentation as required that will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards
16)Participate in a weekly on-call rotation
17)Ability and willingness to work extended hours or modified schedule for planned or emergency work
Minnesota, Richfield

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