Role: Genesys Routing Developer
Location: Sunnyvale, CA & Austin, TX
Emp Type: Permanent Job
Interview: Phone/Skype
Role/s Requested:
Technical Lead(1)
Request Summary:
We are looking to add a resource for the Genesys Routing team. This person should have had routing experiance in the past. Our preference would be to have this resource available in Austin
Responsibilities include:
- Act as the technical lead for the CCTech routing team
- Work with the Apple business teams and routing team to arrive at appropriate designs to meet project objectives
- Work in a very dynamic enviroement, collaborating with various teams to meet project goals
Skills needed:
- Expertise in Genesys ORS application development
- Expertise in Genesys IRD application development
- Expertise in Genesys framework and exposure on genesys reporting
- Experience in developing javascript code
- Good communication skills
- Good analytical skills and ability to research and present findings
- Ability to multi-task
- Strong team player with excellent collaboration skills
- Pro-active and able to work on own initiative