| Experience Required | IIS based .NET Web Application Support on Azure, Infrastructure Platform Support, excellent communication Skill. Experience in Sitecore is good to have.
| Roles & Responsibilities | 1) Strong experience on Platform Support on Azure, Azure IAAS and PAAS 2) Application and Platform support of .NET/Angular applications on Azure 3) Extensive experience in Incident, Problem, Service Request Management, preferably using ServiceNow 4) Experience in working with AppDynamics, DynaTrace/Keynote and Splunk tools 5) Work with customer team(s) for issue resolution 6) Work with customer identified 3rd party vendors for support and issue resolution 7) Provide status report to the customer 8) Work as Subject Matter Expert from onsite for a larger team at offshore 9) Provide expert consultancy to customer on various aspects of Azure 10) Excellent communication skill, can interact with development team, Business, gather requirements 11) Work on shifts as needed
| Generic Managerial Skills | Leading a team of 10-15 associates, work on onsite-offshore model