Oracle IDAM SME

Role:                     Oracle IDAM SME
Location:             Decatur IL 
Emp Type:           Permanent Job
Interview:            Phone/Skype
 
Required Technical Skill Set       
Oracle IDAM Suites (OIM, OAM, OAD, LDAP)
Desired Experience Range          
6-8 years
 
Must-Have         Technical:
•                    Responsible to Manage Oracle Identity/Access Management environment
•                    Experience in configuration settings of OIM/OAM
•                    Tool support - install, operate, manage, maintain, update, upgrade, patch and administer 
•                    Experience in Policy Configuration Management
•                    Generate health and operational reports
•                    Manage Incident/Request/Changes
•                    Create the Standard Operating Procedure and update the knowledge database documentation whenever required
•                    Participate in daily/ weekly/ monthly/ customer / internal meetings and provide activities report.
•                    Understand SLA and ensure the SLAs are met as per the agreement with customer
Good-to-Have  
•                    Excellent listening skills & ability to communicate clearly and fluently in English
•                    Must be able to lead and participate in outage calls
•                    Create the Standard Operating Procedure and update the knowledge database documentation whenever required
•                    Ability to present reports to all level of clients, internally and externally
•                    Excellent organizational & communication skills
•                    Ability to adapt and influence in a rapidly changing environment
•                    Strong interpersonal, communication, organization and follow-through skills
•                    Demonstrate ability to work effectively in a team environment
•                    Offer ideas for quality and process improvements that align with the organization's goals
•                    Assist in the implementation of best practices, processes and tools
 
Responsibility of / Expectations from the Role 
•                    Responsible to Manage Oracle Identity/Access Management environment
•                    configuration settings of OIM/OAM
•                    Responsible for Oracle Directory
•                    Tool support - install, operate, manage, maintain, update, upgrade, patch and administer 
•                    Policy Configuration Management
•                    Generate health and operational reports
•                    Manage Incident/Request/Changes
•                    Create the Standard Operating Procedure and update the knowledge database documentation whenever required
•                    Participate in daily/ weekly/ monthly/ customer / internal meetings and provide activities report.
•                    Understand SLA and ensure the SLAs are met as per the agreement with customer

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