Summary
As a Design Ops, you will make sure the operational process of the design team is well planned, executed and monitored. You will tackle all the friction and inefficiency of our design process. To make it happen, you will work closely with all design team members and some departments.
This internship program will help you understand the design thinking process to build a product that will be loved by the users. You will also learn some design management & collaboration process and mentored by our design team member directly.
Responsibilities:
- Analyze design & coordination process to find improvement area that will boost the operational process.
- Manage user research participant, from building screening test, recruitment process, execution and participant rewards.
- Make sure all design process is well documented and follow the Design Thinking approach.
- Manage design sharing session for internal design team or external.
- Help the preparation & execution of design workshop.
- Make sure Design System, Tone of Voice and other design standard is well communicated.
Requirements:
- Good analysis on process improvement.
- Highly motivated to understand human needs and find the root cause of their pain points.
- Ability to manage clear & well-organized documentation.
- Good communication skill with a proactive mindset to solve problems.
- Highly proficient in office tools (word processing, spreadsheets, presentations).
- Good English conversation & writings skill.
- Minimum 3 months internship period.
- [Plus Point] Experienced in any design tools.
- [Plus Point] Experienced in any research planning & execution.