Sr. Production Support Engineer

OTCXN, Inc. (“OTCXN”) is looking for the best and brightest who can be both fantastic team players and individual contributors to join our family. We want rock-stars without rock-star attitudes, newbies who aren’t afraid to take charge, people who dream big and can share a path to their vision, but most importantly, we want balanced people.
 
What we do
At OTCXN, we leverage our own Blockchain (also known as Distributed or Shared Ledger Technology), Smart Contracts, Cryptographic Multi-Signature, and other related technologies in a unique, focused, total solution for global FX trading use cases. With the use of these technologies, we have eliminated the credit gap that has been plaguing the largest market for decades.

Our leadership is comprised of professionals who have the know-how and experience building FX and Blockchain technologies from the ground up. Additionally, OTCXN is in a rare position where clients have been waiting for this solution and are eager to start, while also being in the position of not having competitors within either the FX or Blockchain space.

Does this sound like you?
  • Do you play well with others? Of course we can't be best friends with everyone, but you're a natural for getting along with people and others feel that way about you too (that's key!). Though you may get upset with someone, those issues fall off like water on a duck's back
  • You want to make a difference and don't want to be just another cog in the wheel
  • You are very open to learning from others and when given the opportunity, always willing to jump in and give it your all
  • You're the type of person that genuinely prefers to help out where others are weak and you're also always open to accepting help with your own weaknesses. You understand no one is perfect
 
Description
As a Production Support Engineer for OTCXN, you will be able to participate in a wide variety of projects that help bring transparency to the largest financial markets in the world. The challenges and problems you face will certainly be the most difficult you have ever experienced, while taking you back to many core concepts you learned in school and thought you would never really use. The good news is that we know and expect this to be the case. Regardless of where you came from or what you have done previously, you will be entering a world of bleeding-edge technology requiring solutions that have yet to be invented. This is a company unlike many others where we don't simply use off-the-shelf components and package them up with some business logic and call it a day. If you're looking to take your knowledge and skills to another level, you've found the right place.
 
The majority of our codebase is written in Java and is deployed to the cloud. We follow a continuous integration and deployment approach to moving our software into production. Our software is highly available and continuously monitored.
 
This role is primarily for the following:
  • You aren’t a fresh grad, you’ve got some years under your belt and it shows, because you have worked on various levels, services, layers, etc., for many projects
  • You want to make a difference and don’t want to be just another cog in the wheel
  • You are very open to learning from others and when given the opportunity, always willing to jump in and give it your all
  • You believe you could accomplish any challenge within a reasonable amount of time
 
The following will be expected of you:
  • Supporting mission-critical systems in production environments
  • Collaborating with fellow engineers and colleagues; there are no teams of one
  • Taking part in designing systems and environments, and openly sharing knowledge
  • Participating in deployment preparation, reviews, technical meetings, company fun events (all work and no fun = boring)
  • Keeping up with technical changes, challenges, or news within the FX or Blockchain space
  • Being an awesome person and awesome towards others
 
Requirements:
  • Experience in supporting production systems and applications in support of SLAs
  • Experience in building and upgrading environments to host business critical systems
  • Engaging with customers and engineering teams to troubleshoot and resolve production issues
  • Performing root cause analysis and making recommendations 
  • Experience in using tools to manage and monitor production environments
  • Strong analytical and communication skills
  • General Linux knowledge and experience
  • BS/MS in Computer Science, Engineering, related subject, or relevant experience
 
Bonus:
  • Experience with cloud infrastructure, e.g. AWS, GoogleCloud
  • Experience in Java programming language
  • Experience with SQL
  • Experience with blockchain technologies 
 
Benefits:
  • The excitement and fulfilment of solving the biggest problems in the largest markets for top global clients using real blockchain technology
  • Competitive salary and stock options in a well-funded and high growth start-up backed by prominent investors
  • Medical, dental, and vision insurance
  • Flexible PTO
  • Paid holidays
  • Bonus program
  • Free snacks

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