Transaction Processing Manager

Why OppLoans?
 
Strong Growth and Profitability
OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row we made the Inc. 500. We have originated hundreds of thousands of loans and will surpass $125 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability.
 
Customers Love Our Product
OppLoans is committed to delivering a best-in-class experience to our customers. Don’t believe us? See what our borrowers are saying on Google and the BBB!
 
Employees Love Working Here
With a dynamic startup culture and generous benefits, we’ve attracted top talent and boast one of the happiest offices in the country. We were recently named the 3rd fastest-growing startup by Built In Chicago and are looking to hire 100 new employees in 2019. In 2018, Glassdoor named us the 6th best place to work in the nation. Check out our reviews to see why our employees love us!

 What you can expect from us: 

  • A fast-paced environment with dynamic challenges and opportunities to make an impact. 
  • A commitment to professional development and support for your growth.
  • Ability to work with a team of hard working professionals who truly value excellence and providing a phenomenal customer experience.
  • A group committed to a fantastic employee experience from the very first interview to the everyday experience.

 Key Responsibilities:
 
  • Manage a team of direct reports. 
  • Develop and maintain department policies and procedures for customer payment refunds and returns.
  • Resolve escalated disputes in a timely manner to ensure adherence to compliance on state and federal levels.
  • Building controls systems and supporting internal audit policies put in place by compliance. 
  • Proactively identify, recommend and implement process improvement opportunities to ensure superior service and issue resolution.
  • Will partner with treasury, legal, compliance, and credit departments. 

 Desirable Skills:
 
  • Previous Salesforce experience. 
  • Analytical problem-solving that requires anticipating, analyzing, and diagnosing.
  • Strong numerical ability coupled with sound reasoning and logical deduction skills.
  • Proven attention to detail and ability to handle multiple projects simultaneously. 
  • Strong Excel skills.
  • Strong time and project management of small to large internally focused projects.
  • A commitment to timeliness and reliability.
  • Flexibility and proactivity to assist on last minute team needs.

Level:
  • Mid-Senior
 
Requirements:
 
  • Bachelor’s degree in accounting or finance required OR equivalent experience in the workforce such as 3-5 years in a full-time numbers-oriented position.
  • Proficiency in MS Excel and/or accounting systems.
  • Excellent written and oral communication skills.
  • A fast learner with the ability to think outside the box.
  • Effective leadership, creative problem-solving, communication and interpersonal skills.
  • Experience in accounting, treasury, and/or financial operations role preferred.
 
 Benefits/Perks: 
 
  • Competitive benefits package.
    • Free PPO Medical option with BCBS for Employee Only Plans.
    • Flexible Spending accounts & Health Saving plans with employer contribution up to $500.
    • Dental, Vision, Accident coverage.
    • Disability plans & Life insurance 100% employer paid.
    • Wellness & EAP Programs.
    • CTA, Metra & parking programs.
  • Opportunities to donate to charity.
  • Fully stocked kitchen with healthy snacks & drinks available including a Bevi machine and unlimited free coffee.
  • Subsidized daily lunches. 
  • Free gym membership onsite.
  • Free shuttle passes to Metra stations. 
  • Casual dress policy. 
  • Discounted Divvy memberships.
  • 401(k) plan with employer match that is fully vested upon enrollment.
  • Employee and peer recognition program. 
  • Dynamic start-up culture in a fast-paced environment. 
  • Ability to make an immediate impact in a growth stage company. 
  • Flexible paid vacation policy. 
  • Intramural sports leagues.
  • Weekly office events including but not limited to: happy hours, massages, trivia & game nights, private yoga sessions, catered breakfasts & lunches, professional development seminars, fitness classes, etc.
  • Dual monitors and stand-up workstations. 
  • Convenient downtown Chicago office located in the heart of the city. 
  • Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access. 
  • Equal opportunity employer. 

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